Privacy Policy

Last updated: 29 July 2025

1. Who we are

This website is operated by Viva La Booth LTD ("we", "our", or "us"). We provide photo booth hire services and collect certain personal data to help us deliver our services, respond to enquiries, and communicate with you.

If you have any questions about this policy, please email hello@vivalabooth.co.uk

2. What personal data we collect

We may collect the following information when you use our site:

  • Your name, email address, and any other details you provide via our enquiry forms

  • Data about how you use our website (pages viewed, time on site, etc.) via analytics tools

  • Your IP address and browser/device information

3. How we collect data

We collect data when:

  • You complete an enquiry form on our website

  • You interact with our website (via cookies and tracking tools)

  • You engage with our email campaigns (if you’ve opted in)

4. How we use your data

We use your personal data to:

  • Respond to your enquiry and provide quotes or availability

  • Deliver our services to you

  • Improve our website through analytics tools

  • Send email updates or marketing (if you’ve opted in)

We may also store your details in our CRM (Light Blue) to manage your booking or enquiry.

5. Lawful basis for processing

We process your data under one or more of the following lawful bases:

  • Consent – when you opt in to receive marketing communications

  • Contract – to take steps at your request before entering into a contract (e.g., responding to enquiries)

  • Legitimate interests – for website analytics and service improvement

6. Third-party services use

We use the following services to help operate our business:

  • Google Analytics 4 – for website performance and usage stats

  • Hotjar – to understand user behaviour on our site

  • Mailchimp – for sending email updates (only if you opt in)

  • Light Blue – our CRM system for managing client enquiries and bookings

These third parties may store your data outside the UK or EU. We ensure they follow adequate safeguards (e.g., Standard Contractual Clauses).

7. Your rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent for marketing at any time

To exercise any of these rights, email us at hello@vivalabooth.com

8. Cookies and tracking

We use cookies to improve your experience on our site and to understand how people use it.

Some cookies are essential to the operation of our website. Others (e.g., for analytics or marketing) are only set if you give us permission.

See our Cookie Policy below for more detail.

9. Changes to this policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically.